ACCC car dealer tricks

ACCC lifts lid on car dealer tricks The Australian Competition and Consumer Commission (ACCC) has shone a light on some of the tactics used by car dealers and the inner workings of their business models, in an industry with ''opaque'' pricing.The competition regulator says dealers generally won't offer their best price over the phone, that no cars sell at the recommended retail price set by manufacturers, and most buyers will only travel a maximum of 35 kilometres out of their home area to make a purchase.

The ACCC's observations are contained in a 16-page document summarising its early findings as it scrutinises the proposed $2.3 billion merger between AP Eagers and Automotive Holdings Group to form a car dealership giant with 12 per cent of the Australian market and 229 locations.

The ACCC's assessment of a proposed big auto dea…
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